Team Leader, customer service
Job description
Administration:
- Perform daily cash register operations and other activities;
- Analyze competitors’ prices;
- Ensure application of policies and procedures;
- Control gauging and record in Point of sale terminals;
- Make bank deposits;
- Complete end-of-shift reports and daily revenues;
- Receive and verify orders and invoices.
Environment:
- Ensure compliance with environmental standards.
Merchandising:
- Ensure application of merchandising standards.
Human resources:
- Be available 24 hours a day, 7 days a week;
- Train employees.
Customer service:
- Ensure application of customer service standards;
- Ensure convenience store cleanliness.
Requirements
- Minimum 6 months of experience in retail business management;
- Hold a valid driver’s license mandatory;
- Have access to a vehicle anytime mandatory;
Benefits
- Scholarship program
- Advancement opportunities;
- Refer a Friend Program;
- Uniforms supplied;
- Years of service gifts;
- Employee of the Month Program;
- Flexible hours;
- Paid training